Urgent Care Clinic’s provide bulk billed urgent treatment when you can’t see your GP but you don’t need to go to emergency.

Wodonga Medicare Urgent Clinic

Wodonga – Medicare Urgent Care Clinic is operated by Bendigo Primary Care Centre and partners with Bendigo Health emergency department to provide value based urgent care for people with non-life threatening conditions that require urgent attention but not an emergency response.

This includes conditions like :

Pathology and imaging services are available as required.

​The centre provides same day treatment for patients who need urgent care to get help faster, while keeping our busy emergency department free for those in critical, life-threatening situations.

​We are located at 1A & 2 Whitebox Rise Shopping Centre, 81 Victoria Cross Parade, Wodonga VIC 3690

Please call us on 02 6064 1900 during opening hours.

1

Registration


All patients will be asked to complete a Patient Registration Form upon arrival ...

    Please remember to bring:
  • Bring Medicare Card
  • Bring Healthcare Card
  • Bulk billed consultations
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2

Triage


Wodonga - Medicare Urgent Care Clinic is a triage-based service. ...

  • All patients who present to the clinic will be initially assessed and triaged by our Practice Nurse or Doctor.
  • It is helpful if you can bring a list of your medications, this helps our Doctors and Nurses and can make your visit much faster and easier.
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3

Waiting Times


Patients will generally be seen in the order in which they present to the clinic, however we ask patients to understand that sometimes people may be prioritised based on needs identified through the triage process. ...

  • On busy days our schedule can fill quickly. Our reception will always try to provide you with an indication of when you are likely to be seen, and we will initially confirm an indicative consult time for you when you first contact us (in person or over the phone).
  • If you can call ahead on 03 5445 5690 we can give you a better idea of when you will be seen on the day and assign an indicative consult time for you that day.
  • By assigning an indicative consult time we can ensure you will not lose your place in the queue on the day, but also allow you to do others things, or remain in the comfort of your home until your consult, rather than having to spend long hours in a waiting room.
  • Please be aware that consult times are indicative, and may be slightly delayed depending on the needs of other patients on the day.
  • Please also be patient with us, sometimes our clinic can get very busy with new patient inquiries - particularly at the start of the day. Please wait, will will attend to you as soon as we can.
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4

Other Services


If you need care from another provider the Bendigo - Medicare Urgent Care Clinic team will provide you with the appropriate referral/s and guide you to where you can receive these services in the local community. ...

  • Dorevitch offer pathology services from the same site as the Bendigo Medicare Urgent Care Clinic.
  • Wodonga Health provide after hours medical imaging services to support patients of the Wodonga - Medicare Urgent Care Clinic.
  • Wodonga UFS Pharmacies on the Corner of View and Barnard Streets provides after hours care 7am to 11pm, seven day per week to Wodonga and the local region and 9am to 9pm on public holidays. They also have a nurse available for non-emergency consultations most days of the week.
  • Contact Nurse-On-Call on 1300 60 60 24 if you want to speak to someone over the phone or need advice on whether you should seek further medical help. Help is available 24 hours a day, 7 days a week. You will be connected to a registered nurse for immediate, expert health advice.
  • For urgent care from home or anywhere, Virtual Emergency Care is a free 24/7 service that connects you to an emergency doctor or nurse from your computer or mobile. Virtual Emergency Care is delivered by the Victorian Virtual Emergency Department (VVED).
  • Families can get 24/7 support by calling the Maternal and Child Health Line on 13 22 29. This is a telephone service staffed by qualified Maternal and Child Health nurses. The telephone line provides over-the-phone information, advice and referral to all families with young children (from birth to school age).
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5

Ongoing Care


Depending on your needs, sometimes you may be asked to return to the Bendigo - Medicare Urgent Care Clinic to finalise the care provided for your urgent need. ...

  • It is important to understand that the Wodonga- Medicare Urgent Care Clinic is not a service to replace your regular GP relationship.Wodonga - Medicare Urgent Care Clinic can assist you with urgent care but is not able to service your ongoing care needs.
  • All patients seen by a Wodonga - Medicare Urgent Care Clinic GP will be discharged back to their regular GP once their urgent care needs have been attended to.
  • If you do not have a regular GP the Wodonga - Medicare Urgent Care Clinic Reception team may be able to advise of local clinics that are taking new patients – please ask at Reception, but be mindful that a shortage of doctors in the community does mean it can be hard to find a new GP or clinic taking new patients.
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Your feedback helps us to enhance the quality of our services for the whole community.

Wodonga – Medicare Urgent Care Clinic is funded by the Commonwealth and Victorian State Governments, through Murray Primary Health Network.

Use the QR code above to complete a Victorian Government Patient Feedback form to tell them about your experience. ​ Customer feedback is an essential in helping us deepen our understanding of your experiences with our products and services.

If you have respiratory symptoms and wish to visit the Bendigo – Medicare Urgent Care Clinic, please call ahead on 03 5445 5690.

Please also be aware that you may be asked to return to your car or wait outside if you have respiratory symptoms until one of our clinical team can see you safely.

We do isolate potentially infectious patients to protect other members of the community and our staff and to limit the spread of infection.

If you have respiratory symptoms or are potentially infectious you will be seen in our purpose build isolated assessment area.

This is an important precaution we take to help minimise the risk of other patients becoming infected inadvertently.

The Wodonga – Medicare Urgent Care Clinic does not prescribe Schedule 8 medications (or benzodiazepines).

Wodonga – Medicare Urgent Care Clinic GPs can prescribe medication necessary to manage your urgent medical condition, but please continue to see your regular GP for routine prescriptions or chronic medications.

 

PRIMARY CARE

Urgent Care

  • Mild infections
  • Fever
  • Pain when urinating
  • Sprains & fractures
  • Minor cuts & burns
EMERGENCY

Emergency Care

  • Breathing difficulty
  • Chest pain
  • Unconsciousness
  • Severe injuries
  • Heavy bleeding
GENERAL HEALTH

Visit Your GP

  • Headaches
  • Digestive issues
  • Allergies
  • Cough
  • Routine checkups

If You Expereince Treatment kind of thing

Call 000 or visit your nearest emergency department if experiencing:

Mild to moderate infections

Mild to moderate infections typically involve localized symptoms that respond well to outpatient care.

Fever

Fever is a common sign of illness that usually responds well to home rest and proper hydration.

Pain when urinating

Pain when urinating often signals a treatable infection that requires a professional clinical diagnosis.

Suspected fractures and sprains

Suspected fractures and sprains require prompt medical evaluation to ensure proper alignment and healing.

Back and muscle pain

Back and muscle pain typically respond well to rest and gentle physical therapy for optimal recovery.

Mild to moderate asthma attacks

Mild to moderate asthma attacks require prompt management and monitoring to ensure clear, easy breathing.

Minor cuts, burns, insect & animal bites

Promptly treat minor injuries with proper cleaning and care to prevent infection and healing.

Heartburn, vomiting, nausea

Common digestive issues like heartburn and nausea often improve with mild treatments and lifestyle adjustments.

Headaches, migraines and brief fainting or fitting

Persistent headaches or migraines require professional care to manage symptoms and prevent recurring episodes.

Constipation, diarrhea, abdominal pain

Digestive issues like constipation or abdominal pain often improve with professional advice and balanced care.

Allergies and rashes

Allergies and rashes often respond well to professional care and targeted treatments for effective relief.

Coughs and other respiratory symptoms

Coughs and respiratory symptoms often improve with timely diagnosis and appropriate supportive medical care.

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Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency

Difficulty breathing

Essential information for better lung health and recovery.

Severe bleeding

Severe bleeding

Critical blood loss requiring immediate medical emergency intervention.

Unconsciousness

Unconsciousness

A complete loss of responsiveness requiring urgent care.

Blue face, lips

Blue face, lips

Severe oxygen deficiency requiring immediate medical emergency intervention.

Confusion, agitation, drowsiness

Altered mental states requiring urgent medical evaluation.

Chest pain, tightness

Recognizing critical signs of potential cardiac distress needing urgent medical evaluation.

Sudden facial numbness

Sudden facial numbness requires an immediate and urgent medical evaluation.

Large burns

Extensive thermal injuries requiring immediate professional medical attention and urgent care.

Serious trauma accidents

Life-threatening traumatic injuries requiring immediate and specialized professional emergency medical care.

Extreme pain

Extreme pain

Severe physical distress requiring immediate clinical evaluation and professional emergency medical management.

Cardiovascular Disease

Cardiovascular Disease

Our specialists provide advanced diagnostic care for managing complex heart-related conditions.

Respiratory Illness

Comprehensive and personalized treatment plans for patients suffering from long-term lung and breathing disorders.

Mr. Willium Jhon

General Practitioner

Jimmie K. Cryer

Registered Dietitian

Mr. Moris Kan

Cardiologist

Mrs. Angel Juli

Skin Specialist

Whether you’re looking for a routine check-up, a specialist opinion, or a long-overdue diagnostic screening, this credit allows you to prioritize your well-being without the stress of immediate high costs.

Contact Us Today

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What conditions do you treat at Wodonga Urgent Care Clinic?

We treat non-life-threatening conditions such as minor fractures, sprains, burns, cuts, infections, and other urgent illnesses or injuries that need prompt attention but are not emergencies.

You can book online or walk in. Please note that all patients are assessed by a nurse on arrival, and those with more urgent medical needs may be seen first.

Consultations are 100% bulk billed for Medicare cardholders, with no out-of-pocket consultation costs. A small fees may apply for certain medical equipment such as crutches or moon boots where applicable.

Our clinic treats urgent, non-life-threatening injuries and illnesses, helping you avoid long hospital wait times. By choosing us for minor injuries and illnesses, you also help keep hospital Emergency Departments available for critical and life-threatening emergencies.

Appointment times are approximate and used as a guide only. Waiting times may vary depending on patient demand and the urgency of cases being triaged at the clinic.

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Proudly Supported By

Victorian Government

This initiative is supported by the Victorian Government

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